TERMS AND CONDITIONS
www.isleandaqua.com , is an E-store website run and managed by the brand’s Founder, Giulia Pandolfino. Please read through the following Terms and Conditions to be informed on the website’s rules, regulations and use of the website. For any queries not answered below, please email at email@example.com. Alternatively, our studio is located at the following address:
16/1 Sir Arturo Mercieca street,
All content (including, but not limited to; trademarks, photographs, video, logo, graphics, illustration, art, branding, music, design, product, information, text, packaging, media and any combination of the above) is the intellectual property of Giulia Pandolfino and are protected by the applicable copyright laws and treaties around the world. Giulia Pandolfino reserves the right to take action for the non-personal use of any images without her express permission.
ACCEPTANCE OF ORDERS
All information on this website is an invitation to treat and is not an offer nor is it a unilateral contract. Once you have selected your items and proceeded to checkout you will be asked to put in your payment details. Once payment has been completed, the Customer will receive an email confirming payment. At that point the order will have been accepted.
All bikini sets can be purchased in different style combinations and different sizes, and must only be purchased as a matching (including colour) set.
The price payable for the Product shall be as shown on the Website. Prices are shown in Euro and are inclusive of VAT but do not include delivery charges. Delivery charges are added separately at checkout according to your preference.
Importation tax or duty payable (cost dependant on the location of the delivery address) upon the product are the sole responsibility of the Purchaser and are not included in the final cost.
Prices are subject to change without notice, but changes will not affect orders which have already been completed.
This website does its utmost to ensure that all prices displayed on the website are true and correct. However, computer glitches and human errors do occur. Should the client have overpaid for the product, isleandaqua.com will immediately refund the difference. Should the client have underpaid, and delivery has not yet been made, isleandaqua.com will contact the client, who will have the option to cancel the order and receive a full refund, or to cancel the order and opt for an alternative product or maintain the order and pay the difference.
At this time, this Website only accepts payment made by PayPal, VISA or cash on collection.
OUT OF STOCK ITEMS
The Website does its best to remain up to date with its stock availability. However, mistakes do happen and should an order be made for an item which is out of stock, the operators of this website will immediately contact the customer by email and issue a full refund.
AMENDMENTS TO TERMS AND CONDITIONS
ISLE&AQUA reserves the right to make amendments to these Terms at any time. Please check back regularly in order to remain abreast of any updates. You will be subject to the version of the Terms in force at the time you place your order.
DELIVERY AND RETURNS
Although ISLE&AQUA aims to use reputable carriers who will deliver your products as quickly and safely as possible, ISLE&AQUA cannot be held liable for products which go undelivered due to a delivery address which is wrong or incomplete.
This website endeavours to remain true to the estimated delivery times but cannot be held responsible for delays that are out of the hands of ISLE&AQUA (such as, but not limited to; courier delay, courier strikes, and the like). Should an item be delivered beyond its estimated time of delivery and you no longer require it, you may return the item at your expense and get a full refund.
CANCELLATION AND RETURNS
Customers have 14 days within which to return a product should they be dissatisfied in any way. Products must be returned at the customer’s own expense and should the product be unused, undamaged and in a re-sellable condition, a full refund will be issued within 30 days. To avoid soiling of the garment, please try on the any bikini bottoms or swimsuits with the hygiene strip still in position. Returns cannot be made without the hygiene strip being in its original state, or if the garment is soiled.
ISLE&AQUA will not be held liable for any costs of tax or duty paid to the relevant authorities on the importation of the Product you wish to return.
ISLE&AQUA occasionally offers discount coupons to be redeemed at checkout through the use of coupon codes.
Coupons will not be renewed beyond their expiry.
Coupons cannot be used in conjunction with any other offers and are thus not valid during sale periods.
Items bought with a discount coupon ( excluding the Subscription coupon) cannot be returned, but sizes and colours can be exchanged if stock is available.
ISLE&AQUA is committed to protecting your privacy. We do not collect any personal information about you unless you choose to provide it to us voluntarily.
When you register for an account with us, place an order with us or send us an enquiry, we will collect certain personal information from you for example, your name, postal address, e-mail address, phone number and card numbers. We may also obtain information about you as a result of authentication or identity checks. This information is used in order to identify you as a customer, to process your order, to process payments, to deliver products, to update our records, to enable your use of interactive features of our service and to generally manage your account with us.
With your consent, we will use this information in order to contact you by post, email, mobile messaging or through any other electronic means including social network platforms in order to inform you about our products, events, promotions and services.
We may also collect statistical information about site traffic, sales and other usage related information for our internal marketing and demographic studies in order to consistently improve the quality of our products and services.
LIMITATION OF LIABILITY
ISLE&AQUA, and Giulia Pandolfino, will not be liable, whether in contract or in tort (including but not limited to, negligence or breach of statutory duty), or otherwise however arising out of or in connection with these Terms for any:
- Economic losses (including, but not limited to, loss of revenues, income, data, actual or anticipated profits, contracts, business, opportunity or anticipated savings); or
- Loss of goodwill or reputation; or
- Special, indirect or consequential losses or damage of any kind suffered or incurred by you arising out of or in connection with these Terms.
This clause does not affect your statutory rights as a consumer.
The failure of Giulia Pandolfino to take immediate action for breach of the Terms and Conditions of this Website shall not be deemed to be a waiver of rights nor shall it be held to be a waiver of a provision itself.
If any of the provisions of this Agreement are found to be unenforceable, the remainder shall be enforced as fully as possible and the unenforceable provision(s) shall be deemed modified to the limited extent required to permit enforcement of the Agreement as a whole.
Customers agree that no legal representation was required for the understanding of this agreement.
CANCELLATION OF AGREEMENT
By registering an account with you are promising to provide information that is true and accurate at the time of registration. You may edit your details at any time. Should you provide any false information, this will be viewed as a violation of the above agreement and ISLE&AQUA may unilaterally delete your account without informing you.
GOVERNING LAW AND JURISDICTION
These Terms and all transactions relating to the Website are governed by Maltese law. By using this site you are agreeing to subject all future disputes to the laws of the Republic of Malta and to the exclusive jurisdiction of the Maltese Courts.
DISCLOSURE TO THIRD PARTIES
This website takes your privacy very seriously and promises not to disclose your personal information to third parties unless absolutely necessary for the completion of your order or by order of law. We promise to only divulge your personal information to third parties necessary for the completion of your order e.g. Personal Banking, Courier services.
We promise to never sell your information to third parties or to share your personal information with third party advertisers or ad-networks.
PERSONAL DATA SECURITY
We endeavour to take reasonable organisational and technical precautions to ensure that all private information collected from our Customers is secured to the highest standards. This website employs the latest Secure Server Technology (SSL) to prevent the loss, corruption or unauthorised access of its esteemed client’s details. However, as the internet is an inherently insecure space, we cannot warrant or guarantee that no information will be lost or compromised but will take all reasonable precautions to limit the possibility of this happening. will never ask you for your password over email and it remains the user’s responsibility to keep its Username and Password secure. The User is duty bound under this agreement to inform the operator of this Website of any suspicion that their account has been compromised.
As a user you have the right to contact us at any time in order to request information on the person details we have in your regard or to request that we delete any information that we have stored.
ACCESS TO THE INFORMATION COLLECTION ON THE WEBSITE
All information collected will be kept within ISLE&AQUA, and will not be issued to any third parties. All market research will be processed internally.
ISLE&AQUA promises to never use any information received from its clients for any other reason except those explicitly stated above. will never sell its client’s details to third parties and operates on a strict ‘need to know’ basis.
SOCIAL MEDIA BUTTONS
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